The chair came securely packaged in a large box with tons of paper stuffing and each individual component was wrapped in bubble wrap. It was night and day compared to the MARKUS. They are expensive, but can be had used or remanufactured at a great price. See video comments at YouTube. And yeah, I started the return process with Crandall's today. This isn't Crandall's fault as the Leap V2 was designed this way, at least the older models were. I ended up selling my Leap V2 on OfferUp and purchased a cookies and cream Secretlab Titan. Does your seat shift around the frame assembly? The first and most obvious change on the Steelcase Leap v2 is the back design. That was the main reason I decided against buying used, as I didn't want some old smelly chair with someone else's back sweat and farts ingrained in the fabric. The seat felt AMAZING when I first sat down and it still does. It SUCKS! Show Filters My seat shifts forward/backwards about 1/8 inch when I move the chair around the floor. Just got my chair today and it feels pretty decent. Love the chair. Hopefully I wont regret it. It is Steelcase’s best-known chair and their biggest sales hit. I fully assembled the chair and when I sat down the seat sank on its own. Written by . "The Think office chair intuitively responds to the movement of the body to provide comfort. the Aeron, someday I’d love to see what it’s all about. This subreddit is to find help with your battlestation. The Leap is also available in an oversized chair that is rated up to 500 lbs. Check out “Steelcase Leap V2 Ergonomic Chair vs Herman Miller Embody.” Which one is better for gaming? Some people really dislike it, which is why we offer the chair without it to save $10. I have a Leap though, and love it. Yet my back continues to kill me. Both chairs are considered to be fully adjustable ergonomic chairs and include almost every adjustment available. What's wrong with your old Steelcase LEAP? Hmm I just bought one with a headrest from a different store. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. I thought I was going to break them when I was trying to adjust them. Hope I never have to experience that again lol. Should I jump on that? It's for this reason along with the creakiness that I'm considering returning the chair. I would be curious to sit in a brand new leap and see how it compares, as the one from Crandall is the only leap I've had the chance to try, but that's not easy these days. In my opinion, its better to pay $450 for a chair that lasts over 12 years than $150 for a less comfortable chair that lasts you 3 years. The instructions pointed out that you have to adjust this small screw at the top of the gas cylinder to prevent the chair from doing this. 4.0 out of 5 stars Steelcase Leap Black Fabric V2 Office Chair: Multiple Adjustments w/ Lumbar Support Reviewed in the United States on March 22, 2019 So, I received this refurbished chair—and started using it in my home—on February 6, 2019, but wanted to wait a … Product typically ships in … We can help you with desks, monitors, design, etc. I went and tried the chair out again at a showroom and it was amazing. Anyways, I ended up purchasing the chair again, but this time with BTOD.com instead of Crandall's. This is partly because both chairs are manufactured by the same company, as they have announced that both chairs offer a one-size-fits-all design. New comments cannot be posted and votes cannot be cast, More posts from the AskBattlestations community. It took me about 2 weeks to get used to this vs my old chair. 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