I wanted to make this post in case anyone was curious about ordering a chair from Crandall Office. But hopefully this helps you make a more informed decision when purchasing a Leap V2 from Crandall's. It's not a deal breaker but it's also not pleasant. weight capacity. They did send me a standard cylinder when I'd ordered the heavy duty one, but it seemed to hold me fine and they promptly refunded me the price difference. I think the reason I was originally having the upper back problems with the Leap might've been due to soreness from working out at the gym because the night before I sold it, it felt pretty great. The Leap V2 just doesn't have that, I feel like the back of the chair isn't tall enough. I believe it caused my pilonidal cyst (google image at your own risk) that I had to get surgery to remove. As you said, I'd be extremely disappointed if I had paid for this chair brand new. Order confirmation and receipt: https://imgur.com/a/lwTKx2P. I had to replace the arms - any LEAP this old will have to have the arms replaced, as the original was a flawed design with some foam that disintegrates. Exactly how I feel! Both companies are legends in the industry and have a proven track record of world-class service and support, so this contest is going to come down to taking a closer look at the … That was the main reason I decided against buying used, as I didn't want some old smelly chair with someone else's back sweat and farts ingrained in the fabric. This video goes over the differences and which model could be better for you. And yeah, I started the return process with Crandall's today. I had to rig up pipe fittings to keep them at max height all the time. This chair is amazing if you have a bad lower back. My order confirmation is below and you can see that I paid basically $500 even for a customized chair, which I thought was fantastic. No more issues. The Leap comes to us from Steelcase, while the other two are offered by Herman Miller. Steelcase Leap and Think. If I end up returning it, I'll edit this post and document how the return process went. I literally couldn't sit in my IKEA MARKUS for more than 15 minutes before my tailbone pain became unbearable. This isn't Steelcase's or Crandall's fault, the chair just doesn't meet my needs and it was the gamble I took when I placed the order without trying it first. The Steelcase Leap was once our pick for the best office chair and later became our runner-up. I had the Leap v1 at my first employer. So you have to mess around with it and hope you have it just right. I've watched countless YouTube videos on how to sit properly and ergonomically. I really wanted to love it but I can't keep putting up with this back pain and I don't like the fact that the chair is super squeaky. Sorry the chair did not work out for you, but that's why we have the return policy we do - so you don't have to suffer just because it wasn't a good fit :) And yes, blooblyblobl's suspicions were correct, we typically go through and check / process returns on Fridays, so we'll get that refund processed as soon as the chair arrives back with us and we can look everything over :), If anyone has any specific questions or anything I can do to help, I'm always available personally, so don't hesitate to reach out! Again, this is something Steelcase f*cked up with, you just have to hope Crandall sends you a Leap V2 with the side/lever activated cylinder. The adjustable lumbar support feels super flimsy. Chairs from Herman Miller and Steelcase are bulletproof and will last you forever as long as you treat them right. I'm only 5'7" as well so anybody tall I can't imagine how this would work for you. The Leap is a favorite among many, and some, like the folks at TheWireCutter , recommend it over the venerable Aeron … My main concern was the seat and back fabric as I wanted it to be replaced and redone. You can also try to find a better chair used, like a Steelcase Leap or Gesture, or Herman Miller Mirra. My chair started to creak and moan after like 3 days. [ad_2] Iâm 5â11 and donât miss having a headrest, but I understand how one is attracted to it. This was the reason I wanted a chair with extra cushion and the seat and back of the Leap V2 don't touch, so my tailbone is not pressed up against anything. I found some locally (used) I think itâs the same. While they are pricey, you pay for extreme support and comfort. Go on Craigslist and get an Aeron. Today I'm reviewing the Steelcase Leap V2 (version 2) ergonomic chair and comparing it to the Herman Miller Embody and Herman Miller Aeron office chairs. The seat/gas cylinder also started to creak whenever I sat down and got up from the chair. Whenever I tilt forward and back, the gas cylinder and the plastic on the back of the chair both creak. They are expensive, but can be had used or remanufactured at a great price. Very comfortable and very sturdy, but with a couple of downsides. The design is futuristic and creates vibe in your workstation. If it's comfortable for you then congrats, should last a long time. Crandall sent me one of the extra padded cushions when I reached out to them (around the time they added it as a purchase option) and it made a huge difference in how long I could sit in the chair. Love the chair. I settled on the Steelcase Leap. Show Filters Their site explains how they re-manufacture their chairs, provides graphics and links to their YouTube videos, and overall is a great experience. My work chair is probably a ~$300 chair with much less adjustability than the leap, but thick foam on both the seat and backrest (which doesn't even go as high as the leap), but it works better for me than the leap. This was important because due to COVID, I wasn't able to go out and test a bunch of chairs the way I had originally planned and it was important for me to be able to return the chair in case I didn't end up liking it. Both the Steelcase Leap and Gesture chairs come with a standard 400 lbs. Front of seat pad on Steelcase Leap v2 Showing flex in front of seat pan on the Leap v2 Showing flex in front of seat pan on the Leap v2. Leap provides high levels of ergonomic comfort and is the first chair that actually changes shape to mimic and support the movement of your spine. When I shift it up and down along the back of the chair, it often gets stuck or one side will go up and the other will get stuck and vice-versa. FEATURES. Yet my back continues to kill me. For the office? Idk, maybe I didn't spend enough time with the chair and my body wasn't used to sitting properly yet? On Sale Quick Shop. 5. Hours go by without me noticing anything usually. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. What did you end up purchasing? My lower back and ass feel amazing. I like to sit high, but the cylinders in both chairs lose pressure after a few hours. My biggest problem is that I feel like the chair's back isn't high enough and I've developed really bad back pain from the middle of my back up to my neck. My only concerns are the armrests and the price. I don't recommend the chair to anyone. Someone has linked to this thread from another place on reddit: [r/officechairs] Review: Steelcase Leap V2 from Crandall Office Furniture, Â If you follow any of the above links, please respect the rules of reddit and don't vote in the other threads. New Chairs Smell Amazing. Smh. Totally not worth the $570 I paid for it and so I ended up selling that too. The Steelcase Leap V2 also comes in many special variants to complement with your office furniture. The Aeron is not good for $1000 new, but they're easy to find used because there are so many, and it's the best chair $400 will buy you. I personally find the Steelcase Leap V2 very breathable, but otherwise you can get something like the Herman Miller Aeron which is mesh. weight capacity. It's specifically for the Steelcase Leap V2 but I'm sure your experience would be similar with other chairs. The only issue currently is the creaking when I lean back. The armrests have a better design and are much more flexible in Leap V2. The armrests are trash, they're not 4-D adjustable and not fluid AT ALL. The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in … it just feels like my middle to upper back hates me when I lean back and something to catch and support my neck would be perfect for this chair. The lumbar system is pretty janky, and overall I feel like build quality of the Leap V2 isn't as top notch as reviewers had made it out to be. Keep looking for a refurb or deal on those to get a second one.. With regards to the leap, keep in mind there's an original and a v2, and the v1 should be cheaper. Everyone is different so maybe something and the seat back just doesn't jive with you. Was thinking it could be oiled, haven't done it yet, but did you think that would address it? Just got my chair today and it feels pretty decent. This subreddit is to find help with your battlestation. Iâm sitting currently in a 20+ year old Aeron C thatâs on its last legs, but still infinitely better than the leap was for me. Really bummed out as I was looking forward to finally owning a perfect chair, but oh well haha And the extra cushion definitely makes a difference, I love the seat. The Leap is also available in an oversized chair that is rated up to 500 lbs. I had been using the IKEA MARKUS for the past 2 years and it absolutely destroyed my tailbone. The first of the Herman Miller chairs on our list takes the number one spot overall and is the best computer chair for long hours thanks to its incredibly comfortable and supportive design. But honestly I'm underwhelmed with it. The Leap chair scored the highest out of all the chairs we tested at 85 out of 100. With exceptional comfort and support, Leap provides a healthier way to sit." I happened to also buy a Leap v2 and I don't have the creaking I will say the lumbar support is finicky so I'm guessing that's a Steelcase issue not a refurb issue. Now, Iâm a taller guy (6â3), so that may have been the problem. Some people really dislike it, which is why we offer the chair without it to save $10. I took it inside used it for about a year and then the air piston broke, replaced it for something like 25 bucks and its the greatest gaming chair I have ever had. The $1600 starting price is what turns me away the most though. While high quality office chairs from brands such as Herman Miller and Steelcase are expensive, it is a worthwhile investment if it means no back pain. Is there a store somewhere that you can try these? Steelcase. At this high price, I think the seat should feel rigid on the frame assembly. They have a full money back guarantee if you don't end up liking the chair. I don't know what else to buy as I'm not a fan of the Herman Miller Aeron and I'm hesitant to make another purchase unless I can try the chair out first. Steelcase Leap v2. Has it been holding up well as a refurb? 20+ years old and generally fine (cylinder is on its last legs, but it's replaceable). This does frustrate me because it was the reason I paid extra for the heavy duty gas cylinder. I thought I was going to break them when I was trying to adjust them. Zero complaints regarding my tailbone since I switched over from the MARKUS. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Unfortunately, as I sat in the chair longer, I experienced similar mid/upper back pain, and after giving it until the very end of the return window, I found myself still switching back to my work chair after a few hours (I was able to bring it home after I'd ordered the leap). I figured out how I like to have them configured but literally any small shift with my arms and they'll move out of position so then I have to waste some time moving them back. Steelcase Leap Chair V2 Leap Ostrich Style Leather Curry Color Executive Coach Edition $1,800.00 $799.00 Buy Now, Pay Later View Product. I fully assembled the chair and when I sat down the seat sank on its own. My seat shifts forward/backwards about 1/8 inch when I move the chair around the floor. It's clear and concise and has QR codes linking to their assembly videos on YouTube. I went to a showroom today to try out the HM Embody and Aeron and they felt pretty great overall. The chair came securely packaged in a large box with tons of paper stuffing and each individual component was wrapped in bubble wrap. I just went to checkout the HM Embody and Aeron today at a showroom. The only missing adjustment is a height adjustable backrest. I would wager that a $200-400 used Steelcase Leap V2 is miles better than most brand new chairs on the market. I however feel I could use just a bit more padding in the seat. The Leap chair scored the highest out of all the chairs we tested at 85 out of 100. In it's box and unpacked: https://imgur.com/a/ABY0JXw. Craigslist is a great place to buy them I got mine from a seller liquidating a bankrupt office for $150 USD was such a steal. Remanufactured / Refurbished -Defined by the Remanufacturing Industries Council is “a comprehensive and rigorous industrial process by which a previously sold, worn or non-functional product or component is returned to a “like new” or “better-than-new” condition and warranted in performance level and quality.” I lived in Grand Rapids for about 10 years, I went to take my trash out and someone had put out a steelcase chair next to the dumpster to throw out. I also "really wanted to love the chair" but it just didn't work for me. We can help you with desks, monitors, design, etc. I went with Crandall's for two main reasons: As stated before, they refurbish your chair and replace a bunch of the components. We wouldn’t recommend the standard size Leap or Gesture for users up to 400 lbs. Now that many of us are working from home, it is especially important to have a comfortable, supportive chair at home. Hope I never have to experience that again lol. However, when you buy a used chair, there is a certain “feel” to the chair that is different from a brand new one. I have the Steelcase Leap V2 at work and love it and was interested in purchasing one for my home office from Crandall. I would be curious to sit in a brand new leap and see how it compares, as the one from Crandall is the only leap I've had the chance to try, but that's not easy these days. It is Steelcase’s best-known chair and their biggest sales hit. I say weird becuase it's like the chair is meant to have a headrest. It ended up wrecking my back (L4/5, L3/4 discectomy in 2010). Overall, I'd say the chair's condition was just about what I expected: not brand new but also not a garbage dump. Looks like you're using new Reddit on an old browser. 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